CIS has a track record of more than 15 years working closely with the Government on its e-Governance initiatives across various states.  CIS offers a wide range of solutions in e-Governance domain for the ULBs and Gram Panchayats. Our integrated approach through single stop service delivery platform enables these public agencies to focus on their primary business of quality services to their consumers, while CIS streamlines processes and ensures revenue regularity of their core business generating departments.

CIS enables citizen reference framework through regular consumer feedback and suggestions, prioritizing the key attention tasks and problems to address. To achieve this, we at CIS have developed and deployed AI based Grievance Redressal Platform. This unique platform uses machine learning techniques to generate key insights for quick decision making and lots of rich analytics which can further help in policy making and implementation.

 The services are offered in a flexible yet robust environment to ensure there is timely updates yet no portion of the solution is exposed to any kind of risk or threats. We offer services in a private cloud as well as multi-tenancy cloud.

A cloud-based consumer billing solution, generates bills / intimations for self-assessments on stipulated time for a predefined period, manages consumer accounts, forecasts revenues, Email and SMS notifications, Online payment and receipt generation. It implements custom workflows for government schemes and notifications.

The solution caters to the needs of Gram Panchayat as well as ULBs. It not only helps in generating revenue based on the budgeting but also in managing consumer accounts to recovery of dues from defaulters with system generated notices and alerts. This is an end-to-end solution from bill generation to collection through online payments and SMS based consumer receipts.

Since Property Tax is one of the major sources of revenue for any ULB, so it needs to be given a due importance for developing an IT based solution for efficient, accurate, scalable yet flexible and secure system for administration. A comprehensive consumer portal for accessing consumer property details and tax returns based on self-assessment. IT calculates and allows consumers to file their tax online or offline as desired. It has its functionally rich counterpart for internal users at ULBs for generating various reports. The basis of the key parameters in identification and the calculation of a property majorly depends upon the selection of tools and techniques for the property tax survey. We at CIS expertise into a GIS based Unit-to-unit survey in a city using best of the industry practices which are quite scalable and futuristic. The GIS Survey and Property Tax solution are seamlessly integrated to each other to create a complete and comprehensive solution.